Privacy Policy

Website Privacy Policy

Thank you for visiting the website of “ERGOEPISKEVES TECHNICAL COMMERCIAL EXPORT S.A.” (HYDRAMA HOTEL) (hereinafter referred to as the “Company”).

Before using our website, please read this Privacy Policy (PR) carefully.

Introduction

The Company as Data Controller informs you on the way of collecting and processing information about you.

Personal data (PD) is any information that concerns an identified or identifiable natural person (data subject).

Protecting your personal data is of utmost importance for our company, which takes every reasonable step to do so when you visit its Website.

This Privacy Policy sets out the kind of information we may collect during your visit to our Website and how we use this information. When you voluntarily provide us with personal information, such as your name, address, or email address, we treat this information with strict confidentiality. No personal information is ever rented, sold, publicly posted or shared with other companies, organizations or websites except as specifically disclosed in this Privacy Policy. As reflected in the Website Terms of Use and the Cookie Policy, the services provided through the Website are intended for the general public – we do not target nor knowingly collect any Personal Data from children under 16 years of age.

The Privacy Policy applies to all users of the site. This Policy applies to the collection and use of your Personal Data by “the Company” (e.g. information that identifies a specific person, such as a full name or an email address).

 What kind of information we collect from you

When you visit the Company’s website, we may collect data from you. Some of these data may personal in nature. This data may include search history, IP address, screen resolution, browser used, operating system and settings, access hours, and your reference URL. If you use a mobile device, we may also collect data that identifies your device, settings, and location.

The company reserves the right to collect non-personally identifiable user data (browser type, computer type, operating system, internet providers etc.) and/or monitor Internet Protocol (IP) addresses by using corresponding technology (cookies). Cookies are small text files that are stored on each user’s hard drive without access to documents or files from the user’s computer. They are used to facilitate user access to specific services and/or pages of the Website, as well as for statistical purposes. For further information about cookies used by the Website, users are kindly requested to visit the Cookie Policy page.

If you are interested in contacting us through our contact form, we will necessarily collect your name and email address.

If you choose to subscribe in our business newsletter, we will collect your email address (Newsletter Policy).

How we collect your personal data

We collect your personal data directly from you. You provide us with your personal information when filling out the subscription/contact forms available on our website (contact form, resume form, newsletter subscription).

Use – Disclosure of Personal Data

We use your personal data to respond to your requests, such as keeping you up to date by receiving our newsletter, thus contacting you for user-related issues.

Your personal data collected through this site is not disclosed or transferred to third parties.

Storage – Protection of Personal Data

The data center where your personal data is stored is located in Greece.

Data Retention Period

Your data retention period is defined as follows:

1. In case you fill out the contact form, your personal data is retained until 31-12-2024.
2. In case you subscribe to our newsletter service, your personal data is retained until 31-12-2024. Of course, you can inform us at any time that you no longer wish to receive our newsletter by sending an e-mail to gdpr@hghotel.gr, so that your data will be deleted.

Upon the expiration of the time period set by any legal-tax obligations (if any), your personal data shall be deleted.

Your rights regarding personal data processing

You retain the right to acquire information on the personal data that we have stored at any given moment, according to the applicable legislation and without further charge. Before we give you access to this data, we may ask for certification of identity. In a few cases, we may not be able to allow access to certain personal data, for example, if your personal data is related with the personal data of other people or for legal purposes. In such a case, we shall justify the reason why you should not acquire access to this data.

You retain the right to request the correction – update of your data and the Company shall proceed to their immediate correction.

You retain the right to request the deletion of your personal data and the company shall immediately proceed to it. However, in a few cases, where the applicable legal and tax obligations require the obligatory retention of data, deletion of data may be prohibited. In such a case, we shall justify the reason we cannot delete your data and for how long.

You retain the right to request pause of data processing by the Company and processing shall be immediately ceased. Where that is not possible, we shall explain the reason why we cannot stop processing your PDs.

You retain the right to request limitation of data processing by the Company and the Company/Entity shall limit its processing promptly. Where that is not possible, we shall explain the reason why we cannot limit the processing of your PDs.

You retain the right to request the transfer of your personal data to another company/organization and the Company will immediately transfer it. However, in some cases, due to the Company’s obligations for duly justified reasons, your request may not be accepted.

If your personal data is found to have leaked by the Company, resulting in material or non-material damage, you have the right to file a complaint to the competent supervisory authority (Personal Data Protection Authority).

To exercise your rights, as stated above, or if you have any further queries regarding our privacy policy or in case you need help with exercising or understanding the privacy options, please contact us:

Via email at gdpr@hghotel.gr

or write to: HYDRAMA GRAND HOTEL, 11 Agias Varvaras Str., PC 66100, DRAMA

or call us at +30 25210 333 22

Changes in the Privacy Policy

The Company may amend this Privacy Policy at any time. Please check at the top of this page for the date on which the Policy was amended most recently. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy.

If we make any material changes to this Privacy Policy in the way we collect, use, and/or share personal data in a manner that expand our rights to use the data we have already collected from you, you shall be notified and provided with a choice about the future use of this data.